QQ0-301 Exam
HDI Service Desk Manager (SDM)
Exam Number/Code : QQ0-301
Exam Name : HDI Service Desk Manager (SDM)
Questions and Answers : 198 Q&As
HDI QQ0-301 Exams (in EXE format)
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Exam : HDI QQ0-301
Title : HDI Service Desk Manager (SDM)
1. Which three are required activities for a service desk manager when undertaking the financial management of the Service Desk?
(Choose 3)
A.Budgeting calculations.
B.Unit costs calculations and analysis.
C.Return on investment calculations.
D.Stocks and Bonds calculations.
E.Staffing policies and procedures.
Answer: ABC
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